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Services

A LIFETIME SUPPORT

Our lifetime support means you can always turn to Lürssen with any wishes, issues or concerns you might have related to your yacht, no matter where in the world you are. Because time matters when it comes to keeping your vessel running smoothly, we guarantee easy access to and from our shipyard through our full suite of services, from port clearance and crew immigration to sourcing parts and provisions. Localised services are available at all our sites in northern Germany, while our Fast Operation and Repair Unit team can be deployed to your yacht, wherever you are cruising, at short notice. For optimised operation, we can also help you build the perfect team to run your yacht, and we offer a range of crew training courses. Enjoy yachting and leave the rest to us.

We look after you

Panic? Never with FORU. Whatever the problem, whenever it happens, wherever you need it, you can rely on us.

Noel Brandholtz, Head of Services

SUITE OF SERVICES

FAST OPERATIONS

While we do not expect incidents to occur, we are prepared for any eventuality. Our Fast Operations and Repair Unit is a handpicked team of specialists with the combined expertise to carry out virtually any service or repair. If the work cannot be completed on-site, we have established a global network of trusted partners, allowing us to book your yacht in, deploy an extended team, and manage the complete service from start to finish.

Need immediate support? What you need. Where you need it. When you need it. We are available 24/7, ready to fly anywhere in the world.

SPARE PARTS

We maintain one of the most extensive inventories of spare parts for both new and operational yachts. Virtually anything you might need is available here in Germany, and what we do not have in stock, we can source quickly and at a competitive price. For needs outside Germany, we can assemble and store large orders, deliver complete, to ensure you have everything when you need it.

No waiting. No searching. Very simply: quality parts on demand.

Trusted Service Partnerships

Our heritage is rooted in collaboration and partnerships. From the very first motorboat in 1886, commissioned by engine manufacturer Gottlieb Daimler, to developing pioneering methanol propulsion systems with Rolls-Royce, we have worked with suppliers and partners to push the needle of innovation. Through the trust we have developed from these long, working relationships, we have signed numerous service partner agreements, whereby we are only of the very few shipyards entrusted to install solutions from leading manufacturers.

SHORESIDE SUPPORT

No one understands the procedures for getting a yacht in and out of Germany better than we do. Our dedicated in-house port service team can handle the legal requirements and logistics of ship clearance, immigration, housing, and shoreside support. With one point of contact, this localised service in Germany manages everything from A to Z – ensuring your yacht arrives safely and on time, your crew have the necessary visas and accommodation, and your yacht departs Germany without a hitch. Hassle-free operations, every time.

Core Services

SHIP CLEARANCE

Ship clearance arranged swiftly and smoothly, with paperwork managed so you can focus on your journey.

VISAS & IMMIGRATION

We ensure smooth entry, visa support, compliance with regulations, and guidance with authorities.

RESIDENCE PERMITS

For crew members staying long-term, we provide full support in obtaining the necessary residence permits.

TRAVEL & TRANSPORTATION

Transport for crew and guests: taxis, rentals, limousines, bikes, public transit, flights, and airport transfers.

MEDICAL SUPPORT

Access to top medical care, specialist consults, emergencies, insurance, vaccinations, and pharmacy supplies for yachts.

HOUSING & ACCOMMODATION

Long or short-term rentals at one of our premium properties or a carefully selected alternative.

CUSTOMS CONTROL

Temporary imports, duty-free shipments, and bonded storage handled efficiently to avoid customs delays.

ON-DEMAND SUPPORT

24/7 support with a dedicated Lürssen Yacht Support manager.

Welcoming Communities

As a seafaring city, Hamburg is open to the world and has a colourful international community. Our Hamburg shipyard, one of the seafront’s dominating features, is an easy walking distance from shops, bars and outstanding restaurants offering local and international cuisine.

Bremen, though smaller, is no less steeped in international seafaring tradition. Its history of maritime trade is reflected in the stately Hanseatic buildings surrounding the Market Square. The cosy town of Rendsburg on the river Eider became accessible to larger ships in the late 19th century, when the Kiel Canal was completed.

CREW GUIDE

Lürssen is always happy to provide tips and advice on what to see and do in northern Germany. Our Crew Guide allows instant access to local information, anywhere and anytime. Sightseeing, shopping, restaurants, nightlife, hotels, sporting events and other highlights along with important contact numbers are all at your fingertips.

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